Support Center

Sending/Receiving Messages to/from Clients

Last Updated: Oct 17, 2017 01:12PM NZDT

Sending Messages to a Client

To send a message to a client click on the Main-tab      
Select the Client you would like send the message to by clicking on the button.

You will be taken to the client’s Overview page
Click on
Give the message a Subject
Select a Category from the options in the drop down box
Enter the message into the Body field

You have the option to check the little box below the Body. When this is ticked the message will go to the client’s own
e-mail as well as their Rave Build access

Now  the message

Receiving Messages from a Client

When any messages are received an icon appears at the top right of the screen

When you click on this icon the following window will open, click on the message and you will be taken to that clients Received messages

Click on the button

The following window will open to enable you to both view the message and reply to it
*In order to send an email to the additional client, make sure the following boxes are ticked
Check to send both message and email as in the above instructions

Do you want to send this email to another user in the client profile."

Select each clients to receive the message


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